Privacy Policy

Wall-A-Bowl

This Privacy Policy describes how personal information is collected, used, and shared when you visit or make a purchase from the Wall-A-Bowl website operated by Cainway LLC.
By using this website, you agree to the collection and use of information in accordance with this Privacy Policy.

  1. Company Information

Wall-A-Bowl is a brand owned and operated by Cainway LLC, a Wisconsin limited liability company.
Order Fulfillment Address
6752 242nd St
St. Cloud, MN 56301
United States
Privacy-related questions or requests may be directed to:
customersupport@wallabowl.com

  1. Information We Collect

When you visit the website, we may automatically collect certain information about your device and interaction with the site.
Device and Usage Information
This may include:

  • IP address
  • browser type
  • device type
  • operating system
  • time zone
  • pages viewed
  • referring websites or search terms
  • interactions with the website

This information helps us understand how visitors use the site and improve the performance and usability of the website.

Order Information
When you make a purchase through the website, we collect information necessary to complete the transaction, including:

  • name
  • billing address
  • shipping address
  • email address
  • phone number (if provided)
  • order details

Payment information is processed through secure third-party payment providers.

  1. Payment Processing

Payments made through the website may be processed by third-party payment processors such as:

  • Stripe
  • PayPal

These providers handle payment data in accordance with their own privacy and security policies.
Cainway LLC does not store full credit card numbers on its servers.

  1. Website Platform and Hosting

The Wall-A-Bowl website operates using:

  • WooCommerce (ecommerce platform)
  • Hostinger (web hosting provider)

These providers may process limited technical data necessary to operate and secure the website.

  1. Analytics and Advertising Technologies

We may use analytics and advertising technologies to understand website traffic and improve marketing efforts.
These tools may include:

  • Google Analytics
  • Meta Pixel
  • TikTok Pixel
  • Pinterest Tag

These services may collect information about your browsing behavior and interaction with the website using cookies or similar technologies.

  1. Email Communications

If you provide your email address when placing an order or subscribing to updates, we may use it to send:

  • order confirmations
  • shipping notifications
  • customer service responses
  • product announcements
  • promotional offers

You may unsubscribe from promotional emails at any time using the unsubscribe link included in those communications.

  1. Cookies and Tracking Technologies

The website uses standard cookies and similar technologies to:

  • operate the shopping cart
  • remember user preferences
  • analyze website performance
  • support marketing and advertising activities

Cookies are small data files stored on your device.
Most browsers allow you to disable cookies through browser settings, though certain features of the website may not function properly if cookies are disabled.

  1. How We Use Your Information

We use personal information to:

  • process and fulfill orders
  • provide customer service
  • communicate with customers
  • improve website performance and functionality
  • detect and prevent fraud or misuse
  • provide marketing and promotional communications
  1. Sharing of Information

Personal information may be shared only when necessary to operate the business and fulfill orders.
This may include sharing information with:

  • payment processors
  • shipping carriers
  • service providers required to operate the website

Cainway LLC does not sell personal information to third parties.

  1. Data Retention

We retain order and customer information for legitimate business, accounting, and legal purposes unless a valid request for deletion is received where permitted by law.

  1. Your Privacy Rights

Depending on your state of residence, you may have the right to:

  • request access to personal information we hold about you
  • request correction of inaccurate data
  • request deletion of personal information
  • request information about how your data is used

Requests may be submitted to:
customersupport@wallabowl.com
We will respond to requests in accordance with applicable laws.

  1. Children’s Information

The content of this website is suitable for general audiences. However, purchases must be made by individuals legally able to enter into binding transactions.
The website is not intended to knowingly collect personal information from children under the age of 13 in accordance with the Children’s Online Privacy Protection Act.
If a parent or guardian believes a child has provided personal information, they may contact us to request removal of that information.

  1. Data Security

We implement reasonable administrative, technical, and physical safeguards designed to protect personal information from unauthorized access, disclosure, alteration, or destruction.
However, no method of internet transmission or electronic storage is completely secure.

  1. User Submitted Content

Customers may choose to submit content to Cainway LLC, including photographs, reviews, testimonials, comments, or other materials relating to Wall-A-Bowl products.
By submitting content through email, product reviews, social media, or other communication channels, the user grants Cainway LLC a non-exclusive, royalty-free, perpetual, worldwide license to use, reproduce, publish, display, distribute, and modify such content for lawful business purposes.
These purposes may include:

  • marketing and advertising
  • website content
  • social media posts
  • product promotion
  • customer testimonials

By submitting content, the user represents that:

  • they own the rights to the content or have permission to share it
  • the content does not violate the rights of any third party

Cainway LLC may use submitted content without additional compensation to the contributor.
Tagging or mentioning Wall-A-Bowl or Cainway LLC on social media may be considered permission for the brand to repost or share that content.
Users may request removal of submitted content by contacting:
customersupport@wallabowl.com

  1. Changes to This Privacy Policy

Cainway LLC may update this Privacy Policy periodically to reflect operational, legal, or regulatory changes.
Updates will be posted on this page with a revised effective date.

  1. Contact Information

For questions regarding this Privacy Policy or data requests, please contact:
customersupport@wallabowl.com